Terms of service

Last updated October 28, 2026

These terms apply when you use atsrater.com (“ATS Rater”, “we”). By using the site or buying a plan you agree to them.

1. What ATS Rater does

ATS Rater compares your resume with a job description, shows which keywords are missing and how screening software reads your file, and, on a paid plan, suggests AI rewrites and exports a tailored resume and cover letter.

Scores and suggestions are estimates. Employers use many different systems and people make the final decision, so we can't promise interviews or offers. You're responsible for what you submit to employers: review every suggestion and only include skills and experience that are true.

2. Free and paid plans

Keyword checks are free. Pro is available as:

  • 7-day pass: a single payment for seven days of Pro. It ends automatically and never renews.
  • Monthly and Quarterly subscriptions: billed at the start of each period and renewed automatically until you cancel.

Prices are shown on the pricing page in US dollars. Sales tax or VAT is added at checkout where it applies. AI features have a fair-use limit to keep the service fast for everyone, and free previews are limited per day.

3. Billing and automatic renewal

When you start a Monthly or Quarterly subscription, you authorize us, through our payment processor, to charge your payment method at the start of each billing period until you cancel. The price stays the same unless we tell you about a change by email at least 14 days before the renewal it applies to.

Orders are processed by Waffo Pancake, our merchant of record and PCI-DSS certified payment processor. It sends your receipts and invoices and collects applicable taxes. We never see your full card details.

4. Cancelling a subscription

You can cancel at any time from your account page (Manage subscription), or by emailing support@atsrater.com. Cancelling stops all future charges. You keep Pro until the end of the period you already paid for, then your account returns to the free plan. The 7-day pass doesn't need cancelling.

5. Refunds

Pro is a digital service that you can use as soon as you pay, so payments are generally non-refundable, including for the unused part of a period after you cancel. We do refund:

  • duplicate or mistaken charges, in full;
  • charges for a period in which Pro didn't work for you because of a fault on our side that we couldn't fix after you reported it;
  • any amount you're entitled to under the consumer law where you live, such as statutory withdrawal rights in the EU or UK.

To request a refund, email support@atsrater.com from the address on your account with your order number (it's on your receipt) and the reason. We reply within 2 business days. Approved refunds go back to your original payment method through Waffo Pancake, usually within 5 to 10 business days. When a payment is refunded, the Pro access it paid for ends.

If something looks wrong on a charge, please contact us before disputing it with your bank, so we can fix it quickly.

6. Acceptable use

You agree not to:

  • use the service for anything illegal or fraudulent;
  • upload other people's resumes or personal data without their permission;
  • use our output to misrepresent your qualifications or someone else's;
  • overload, scrape, resell, reverse-engineer or work around the limits of the service, or share one account between several people.

7. Suspension and termination

If you break these terms, we may, depending on how serious it is: warn you, limit or remove access to features, suspend your account, or close it. If we close an account for a serious or repeated breach, such as fraud, abuse of the service or a chargeback for a valid charge, any subscription is cancelled and the remaining time is not refunded. We may also suspend an account when the law requires it or to protect the service and other users.

If we close your account for any other reason, or stop offering Pro, we'll refund the unused part of the period you prepaid. You can close your account at any time by emailing support@atsrater.com; cancel any subscription first.

8. Your content and AI output

Your resume, job descriptions and everything the service writes for you are yours. You let us process them only to provide the service, as described in our privacy policy. We don't store resumes and don't use your content to train AI models.

Keyword extraction, rewrites and cover letters are produced with a third-party AI provider (DeepSeek). AI output can be wrong or incomplete; it is not career, legal or other professional advice.

9. Disclaimers and liability

The service is provided “as is”. To the extent the law allows, we're not liable for indirect or consequential losses, and our total liability for any claim is limited to the amount you paid us in the three months before it. Nothing in these terms limits rights you have under consumer law.

10. Changes to these terms

We may update these terms. For changes that affect paid plans, we'll email subscribers at least 14 days before they take effect. The date at the top shows the latest version.

11. Contact

Support, billing, refunds and cancellations: support@atsrater.com. We answer within 2 business days.